FAQs

E-bikes and e-scooters are technically known as “motorized micromobility devices.” They are powered by electricity, which is usually provided by a lithium-ion battery. E-bikes can have a motor that either fully propels the vehicle or assists the rider with pedaling.

Most e-bikes and e-scooters are powered by lithium-ion batteries. This is the same type of battery that powers many of today’s electric vehicles, cell phones, laptops, and power tools. When lithium-ion batteries are damaged, they can overheat, catch on fire, and even lead to explosions. When fires occur, they also tend to burn very hot and can be difficult for firefighters to extinguish.

E-bike and e-scooter battery fires have also been associated with faulty charging equipment, improper charging practices, and overloaded electrical circuits. Learn more about the electrical hazards involved with e-bike and e-scooter charging in a recent blog written by an NFPA electrical content specialist.

While there are no national or international statistics on how often e-bikes or e-scooters catch on fire, it does happen with some regularity—and the numbers are rising. As a reference, the New York City Fire Department (FDNY) reported more than 130 such fires in 2022. These fires have led to five deaths and dozens of injuries. In 2019, the first year FDNY started tracking e-bike fires, only 13 were reported.

There are a few ways to reduce the risk of fires involving e-bikes and e-scooters. First, if you are looking to buy one of these devices, only purchase ones that are listed by a nationally recognized testing lab and labeled accordingly. If you already own or use a device, don’t continue to charge the battery once it’s full, never use charging equipment that didn’t come with your device, and stop using your device if the battery shows signs of damage, such as an unusual odor or change in color. If your device needs repairs, have them performed by a qualified professional.

An Electric Vehicle is a vehicle that is powered by an electric motor using electrical energy stored in a battery or fuel cell.

EVs have several benefits and include:

  1. Zero tail pipe emissions reducing greenhouse gas emissions and air pollution.
  2. Lower operating costs with electricity typically cheaper than gasoline.
  3. Smooth quiet ride and improved performance.
  4. Reduced maintenance needs with fewer moving parts.

EVs have varying ranges typically between 320 – 480km but some models offer up to 800km or more on a single charge.

Charging times vary depending on a vehicle and charging method:

  1. Level 1: 230V : 12 – 24 hours
  2. Level 2: 230V : 4 – 8 hours
  3. DC Fast Charging : 30 mins to 1 hour

Several types of EVs are available and include:

  1. Battery Electric Vehicles (BEVs) powered solely by batteries.
  2. Plug-in Hybrid Electric Vehicles (PHEVs) which combine electric and gasoline power.
  3. Hybrid Electric Vehicles (HEVs) which combine electric and gasoline power but cannot be plugged in.

Yes, you can charge your EV at home using a level 1 or level 2 charger. Many EVs come supplied with a level 1 charger. A level 2 charger can be installed by a licensed registered Installation Electrician or Master Installation Electrician. Registered means registered with the Department of Labour, and either with the Electrical Contractors Association (ECA) or the Electrical Conformance Board (ECB).

Yes you can and this is encouraged. However, ensure your Solar System installer is aware that EVs will be charged through the solar system. In this case Level 1 chargers will most likely be your only option unless the design allows for level 2 chargers.

Yes, many EVs are suitable for long road trips with a growing network of public charging stations and fast charging options along major routes, malls, businesses etc. Please see location map provided.

Micro e-Mobility refers to small lightweight and environmentally friendly electric vehicles such as e-Bikes, e-Scooters, e-Skateboards and e-Motorcycles.

Benefits include:

  1. Reduced carbon footprint.
  2. Cost effective
  3. Easy to use and park
  4. Improved air quality
  5. Increased mobility for short distances.

Yes, they are designed with safety features such as brakes, lights, reflectors. Users are encouraged to use PPE such as certified helmets, gloves, goggles, long sleeve tops and robust trousers (jeans) as a minimum. If long trousers are not used consider knee and elbow protection.

They are suitable for:

  1. Short commutes.
  2. Last mile transportation (Mr Delivery, Uber Eats etc)
  3. Campus and City Transporation
  4. Recreational use.

Obviously not e-Motorcycles. It also varies by location and Province but generally it’s recommended to ride on bike lanes or streets, however, local regulation and laws must be observed.

Speeds vary but typically:

  1. E-Bikes: 24 – 48km/h
  2. E-Scooters: 16 – 32km/h
  3. E-Skateboards: 16 – 40km/h
  4. E-Motorcycles: 80 – 160km/h

Yes, most come with portable chargers, however, its very important to observe correct charge voltage as these may vary from 12V to 96V. Using incorrect chargers will lead to battery damage.